klicni center

Inbound calls

Inbound calls service, it is possible to answer calls on your behalf, virtual secretary, “live chat” services, reduction of costs in the field of recruitment,…

​When receiving a call, we provide you with:

  • we introduce ourselves on your behalf and process the call according to the agreed procedure,
  • we send you informations about callers via e-mail or SMS messages,
  • possible redirection from landline and mobile telephone sets,
  • enabling the reception of diverted calls for various reasons (e.g.: busy telephone line, assistance to the 080 number, calling outside working hours…),
  • our experienced operators provide you with high quality service,
  • possibility of subsequent call analysis.

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We offer first-rate services: inbound and outbound calls, customer satisfaction surveys, hidden customer, SMS services, support in carrying out campaigns, digital media and consulting.