Hidden customer

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Hidden customer

The hidden buyer method present you the work processes and performance of your employees and is also a mirror image of your company.

​With this method, through direct contact, we review the work of your employees who are in direct contact with customers. The hidden buyer examine the competence, professionalism and friendliness of your employee. In addition, with good observation, he detects shortcomings in the offer and services, which can be eliminated based on subsequent analysis.

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We offer first-rate services: inbound and outbound calls, customer satisfaction surveys, hidden customer, SMS services, support in carrying out campaigns, digital media and consulting.